Field service software

Field service software for teams, routes, work orders and parts, invoiced in the same system.

Field service software is software that runs a company's field service, maintenance, work orders and spare parts in one database. PORTWARE does this on the world's most widely used open-source business-management core, web-based and bilingual: Turkish e-invoicing and the uniform chart of accounts are built in, Word and Excel files are versioned on the record itself with cell-by-cell differences, and an AI assistant that reads the record runs on every screen. The data stays on your own server.

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For service companies searching for Field service software, the work order, parts stock and invoice must be right at the same time. In PORTWARE the field work order reads its parts from stock, its hours from the project and its result from the invoice.

Preventive maintenance plans open work orders before a breakdown; the customer's whole service history stays on their record.

What you get with PORTWARE

Field teams, routes and on-site work orders
Repair orders, parts and warranty
Equipment and preventive maintenance plans
Service hours and parts become invoice lines
Customer history and contracts on the same record
Mobile-ready interface

PORTWARE at a glance

Product: PORTWARE — Productive Business Management System: fully integrated and web-based; ERP, CRM, manufacturing, PLM, quality, projects, finance, HR, documents, office and AI on one platform
Maker: PORTWARE
Core: The world's most widely used open-source business-management core (LGPL-3) — open schema
Access: Browser and mobile; nothing to install on the client
Hosting: On your own server or on PORTWARE's
Languages: Turkish and English interface, documents and reports
Compliance: Turkish e-Invoice, e-Archive, e-Waybill and the uniform chart of accounts installed
Office: Word, Excel and presentation files in the browser, on the record, co-edited; versioned, differences cell by cell (PORTWARE Office)
AI: Cowork AI on every screen; the company picks the provider and model with its own keys
Integration: REST and XML-RPC API, Excel/CSV import and export

Frequently asked questions

Can field teams work from mobile?

Yes. The interface is mobile-ready; the work order is updated on site.

Do used parts leave stock?

Yes. Parts on repair and service orders create stock moves and reach the invoice.

Can periodic maintenance be planned?

Yes. A preventive maintenance calendar is defined per piece of equipment.

What is PORTWARE's licence model — is there a per-user fee?

PORTWARE's core is the world's most widely used open-source (LGPL-3) business-management core; the modules PORTWARE writes are licensed LGPL-3. No closed-source per-user licence fee is required. The cost is in setup, tailoring, training and support services, quoted to your scope.

Where is our data kept, and whose server is it on?

The database runs wherever you want it: on your own server or on one PORTWARE manages. The schema is open and the whole dataset can be exported at any time. Backups are taken daily and kept on a separate server.

Does it integrate with the other programs we use?

Yes. PORTWARE exposes REST and XML-RPC APIs and talks to banks, e-invoice providers, e-commerce and shop-floor systems through them. For bulk data, Excel/CSV import and export is available on every screen.

How are training and support provided?

The system ships its own handbook, application guides and per-screen help. On top of that PORTWARE trains the team during go-live and provides upgrades and support afterwards.

Every question about PORTWARE, in one place

Maintenance management software (CMMS)